Good questions
Frequently asked questions
Is everything really handmade?
Stickers, buttons, and button magnets are cut, pressed, and packed by hand in our Portland studio — that includes every mystery pack and golden ticket. Apparel and drinkware (tees, hats, totes, mugs, tumblers) are printed to order by a production partner. We made that choice so we can offer every size and color without holding a wall of inventory, and so a design you love isn't limited to what fits on a 3-inch sticker.
Why did my order arrive in two packages?
Because two different sets of hands made it. Studio items ship from Portland; partner-printed apparel and drinkware ship from the printer. If your order mixes both, they travel separately and may arrive a few days apart. You're never charged extra shipping for the split.
Can any design be made into any product?
Almost. Every design in the shop is available across our formats, with a few sensible exceptions — very fine linework doesn't survive on a knit hat, and some designs are shaped for stickers specifically. Whatever's available shows up in the dropdown on the product page. If you want a combination you don't see, ask us.
How long does an order take?
Studio items go out within 2–4 business days. Partner-printed items are made to order, so figure 2–5 business days to print plus transit. Custom design work is quoted per project.
What's the golden ticket?
Some mystery sticker packs have one tucked inside. Find it and you get to design your own sticker with us — and 20 free copies of it once it's cut.
Do you work with schools, nonprofits, and small businesses?
Constantly — it's the heart of the studio. Student-designed stickers, fundraiser merch, event signage, first branding runs for brand-new businesses, and ongoing mentorship. Tell us what you're working on and we'll figure out what helps.
Can I return or exchange something?
If something arrives damaged or misprinted, tell us within 30 days and we'll replace it — no return shipping needed, just a photo. Made-to-order and custom items can't be restocked, so we can't take those back for preference alone. When in doubt, ask before you order and we'll help you choose.
Still wondering about something? Ask away — we answer everything ourselves.
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